Using Nappy Vouchers
We accept both the Real Nappies for London voucher and the Croydon Real Nappy Network voucher.
If you shop online with us the cart will deduct the amount of your voucher from the total. Simply enter the name of your borough in the voucher code box eg 'Hackney' or 'Waltham Forest'.
What is the Real Nappies for London scheme?
Some London council boroughs are part of the Real Nappies for London scheme which offers a voucher to those who want to purchase nappies for home-washing or to put towards using a nappy laundry service. Seeing as we helped to set this scheme up (we were the first London retailer to push Camden council for a cash incentive for real nappy users in 2004), we heartily support this scheme.
You can find more information about the scheme itself at the Real Nappies for London website. (If your council is not part of the scheme, contact them to find out if they offer an alternate incentive for you.)
How do I redeem my Real Nappies for London voucher?
Nappy Ever After accepts the Real Nappies for London voucher when you make a purchase in the shop, at a Nappuccino event, via mail order or online.
- You must spend the full amount on qualifying items – nappies, wraps, boosters, liners and Nappi Nippas all qualify, other items such as swim nappies, training pants and nappy buckets do not.
- No cash change can be given.
- Voucher numbers are unique and are issued by the relevant borough.
- The amount which can be redeemed is printed on the voucher and differs from borough council to borough council.
- The voucher is valid for six months from date of issue.
- Vouchers have to be redeemed at point of sale and cannot be redeemed retrospectively.
- Items must be sent to the voucher recipient's address as printed on the voucher.
Now that vouchers are being emailed to recipients, you can email the voucher to us at email@example.com once you've received your order confirmation email.
There is no need to send ID proof, however you will need to email us the voucher before we can finalise your order and send you your nappies.
How do I use my RNfL Voucher on your online shopIt's easy to redeem your voucher when making a purchase on our online shop. At checkout, write the name of your issuing borough in the box which says 'If you'd like to redeem a RNfL voucher'. Enter the name of your London borough council without spaces eg 'Hackney' or 'Camden'.
The amount relevant for your borough council will be automatically deducted from the total. You can then pay the remaining amount by card over the phone, Paypal or BACS.
Please note our checkout system only allows for one Real Nappies for London voucher to be used as part-payment per order. If you have vouchers for more than one child, please process your order using one voucher and contact us to redeem the other voucher manually. Our system is good, but not perfect!
You still need to send us your voucher so we can check it off the Real Nappies for London system. Once you have received your order email confirmation from us, please reply to this email and send us the emailed voucher itself. If you do not receive an order email confirmation, then please email us with your order number and voucher to firstname.lastname@example.org.
Croydon Real Nappy Network vouchersWe now accept the Croydon Real Nappy Network vouchers. These are worth £30 and can be used against the purchase of cloth nappies, wraps, liners, boosters, inserts, nappi nippas, bucket, mesh bags and postage and packing (where applicable). You can use your voucher in our store or online.
For information on how to apply for a voucher and terms and conditions, please contact the Croydon Real Nappy Network.
For instore redemption, please bring the voucher to the shop at the time of purchase.
To use the voucher on our website, please enter the borough name 'Croydon' and the amount of the voucher will be deducted from your total. If applicable you'll be prompted to pay the remaining owing via PayPal, cheque or over the phone via debit/credit card.
Please send your hard-copy voucher to us at:
Nappy Ever After
81 Murray Grove
London N1 7QJ
We must receive the hard-copy of the voucher before we can despatch your purchase.